delivery charges for privileged orders (above $300)

Delivery starts from 9 am – 5 pm, Tuesday – Sunday.

For any clarification, please contact us at contact@lulus.com.sg.

 

save $10 when you select self-pickup! (for orders above $310)

Select self-pickup during off-peak hours (11am – 1pm) to save $10 instantly!

Collection time starts from 10 am – 1 pm, on Tuesday – Sunday.

Self-Pickup Outlet is located at The Promenade @ Pelikat, 183 Jalan Pelikat, #B2-11 (S) 537643 (approx. 10 walks from Kovan MRT).

FREE 2-hours express delivery!

Packages will be delivered within 2 hours (e.g. 11.00 am – 1.00 pm). Packages will arrive anytime within the 2 hours range. If specific delivery time is required, please select Supreme or Super Express delivery.

Additional $5 surcharge apply for slots at 10.00 am – 12.00 noon, 2 pm – 4 pm & 3 pm – 5 pm.

Please allow 15 mins allowance for unexpected delays such as bad weather / traffic condition, delays from previous delivery etc. 

1.5-hours supreme delivery @ $5

Packages will be delivered within 1.5 hours (e.g. 10.00 am – 11.30 am). Packages will arrive anytime within the 1.5 hours range. If a more specific delivery time is required, please select Super Express delivery.

Additional surcharge apply for slots before 11.30 am and after 3 pm.

Please allow 15 mins allowance for unexpected delays such as bad weather / traffic condition, delays from previous delivery etc. Delivery charge of $5 will be refunded if our delivery team is late for more than 15 mins.

1-hour super express delivery @ $10

Packages will be delivered within 1 hour (e.g. 10.00 am – 11.00 am). Packages will arrive anytime within the 1 hour range.

Additional surcharge apply for slots before 11 am and after 3 pm.

Please allow 15 mins allowance for unexpected delays such as bad weather / traffic condition, delays from previous delivery etc. Delivery charge of $10 will be refunded if our delivery team is late for more than 15 mins.

1-hour super early express delivery @ $25

This is is a special delivery slot for customers who require to receive their packages in the early morning. Packages will be delivered within 1 hour between 9 am – 10 am. Packages will arrive anytime within this 1 hour range.

Please allow 15 mins allowance for unexpected delays such as bad weather / traffic condition, delays from previous delivery etc. Delivery charge of $25 will be refunded if our delivery team is late for more than 15 mins.

central areas surcharge @ additional $5

An additional surcharge of $5 will apply on top of the standard delivery charges for deliveries to Central areas.

Central areas include addresses with postal code starting with 01, 03, 04, 05, 06, 07, 08, 17, 18, 19, 22, 23.

Delivery charges will differ for different delivery time slots and time range.

Please select delivery slots with the wordings “Central Areas” before the indicated delivery time during your online ordering.

Please allow 15 mins allowance for unexpected delays such as bad weather / traffic condition, delays from previous delivery etc. Delivery charge paid (minus $5) will be refunded if our delivery team is late for more than 15 mins. No refund for express delivery options (2-hrs).

selected areas surcharge @ additional $10

An additional surcharge of $10 will apply on top of the standard delivery charges for deliveries to selected areas.

Selected areas includes Changi Airfreight Centre, Jurong Island, Tuas Area, Shipyards, Camps, Air Bases, Sentosa and addresses with postal code starting with 62, 63, 70, 71.

If your delivery area is not listed above, you do not need to select “Selected Areas” delivery charges. Delivery locations such as chalet, function room, restaurant, lobby reception etc (in areas that is not listed above) are not regarded as “Selected Areas”

Delivery charges will differ for different delivery time slots and time range.

Please select delivery slots with the wordings “Selected Areas” before the indicated delivery time during your online ordering.

Please allow 15 mins allowance for unexpected delays such as bad weather / traffic condition, delays from previous delivery etc. Delivery charge paid (minus $10) will be refunded if our delivery team is late for more than 15 mins. No refund for express delivery options (2-hrs).